Kristen Medley-Proctor, Ph.D.

Kristen Medley-Proctor is currently the Executive Director of the Office of Strategic Human Capital Management. Kristen is leading the integration of workforce management with the agency’s strategic plan while partnering with agency leadership to develop, implement, and sustain a robust and relevant human capital management strategy.

Prior to her role as the Executive Director, in 2015 Kristen was the Associate Commissioner (AC) of the Office of Personnel (OPE) in the Office of Human Resources (OHR).  As the AC, Kristen was charged with directing Social Security Administration’s (SSA) comprehensive personnel management program, which includes both policy development and direct delivery of service. 

Kristen also served as the Deputy Associate Commissioner for OPE in 2010 where she was responsible for assisting the AC in the management and oversight of the full range of agency personnel programs.  In addition, Kristen served as SSA’s senior executive responsible for implementing the agency’s plan for increasing employment of individuals with disabilities. 

In 2009, Kristen served as Executive Project Director for the SSA AccessAbility initiative.  This initiative focused on and successfully recruited and hired people with disabilities, with a special emphasis on those with targeted or severe disabilities and “Ticket to Work” ticket holders. 

Kristen also served as the Deputy Director and Program Advisor for the Human Capital Planning Staff of Human Resources.  In this capacity, she directed staffing projects that encompassed various workforce planning and evaluation initiatives.

Prior to joining SSA in 2004, Kristen worked for several years as a Human Resources/Human Capital Specialist within several Federal departments, including the Office of Personnel Management, Department of Labor, and the Department of the Interior.  Kristen entered the Federal government as an intern in 1993 and spent much of her professional career as a Personnel Research Psychologist. 

Kristen received a Ph.D. in industrial/organizational psychology from the George Washington University and a Bachelor of Arts degree in psychology from Hampton University.  She has been commended by the Deputy Commissioner for Human Resources for her work in the human resources field and is lauded for her professional and academic experience in this area.  Kristen resides in Columbia, Maryland with her husband and two children.